We were recently reviewing ASIC’s RG209, which sets out the steps you can take to minimise the risk of non-compliance with these obligations, when we spotted the following note on ASIC’s URL: Note: On 25 September 2020, the Government announced proposed reforms to the...

From the 1st July 2023, all Australian Credit License (ACL) holders have an obligation to report their customer complaint data to ASIC. Every six months, the reporting periods are: 1 January to 30 June, and 1 July to 31 December. A two-month submission window opens at...